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Shawn Thompson Jr. is a second-generation ice dam removal expert with more than 30 years of hands-on experience protecting homes across the northern United States. As the owner of Ice Dam USA, Shawn leads one of the nation’s most trusted emergency ice-dam removal teams, known for answering calls 24/7, using professional low-pressure steamers, and preventing the roof damage caused by hammers, chisels, and pressure washers. Born and raised in Minnesota, Shawn has spent his career helping homeowners navigate winter emergencies with honesty, clear communication, and a steady hand. His mission is simple: educate homeowners, protect their roofs, and deliver fast, safe service when every hour matters. When he’s not on a roof, Shawn is refining the equipment and training standards that keep Ice Dam USA the gold standard of the industry.