Okay, so you're thinking about, or maybe you're already working with, a Managed Services Provider (MSP) in the Big Apple, right? How to Leverage Managed Services for Business Growth in NYC . That's cool, but listen up: Just because you've outsourced your IT (or whatever) doesn't mean you can just, like, forget about compliance. Nope, sorry. You're still ultimately responsible, and if things go sideways, guess who the regulators are gonna come knocking on? You.
So, how do you, you know, make sure your MSP isn't gonna land you in hot water? It's not rocket science, but it does take some effort.
First things first: Due diligence. Before you even think about signing on the dotted line, do your homework.
How to Ensure Compliance with a Managed Services Provider in NYC - managed services new york city
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Don't just go with the cheapest option, okay?
How to Ensure Compliance with a Managed Services Provider in NYC - managed service new york
Check their references.
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- managed it security services provider
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Talk to other companies they work with. See if they have any, ahem,
questionable practices lurking in their past. Ask them about their security protocols and data protection policies.
managed services new york city If they can't (or won't!) answer those questions clearly and confidently, run.
managed service new york Really, just turn around and sprint.
Next, get it (everything!) in writing.
How to Ensure Compliance with a Managed Services Provider in NYC - managed services new york city
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Your contract shouldn't be some vague, general statement. It needs to explicitly outline who's responsible for what, including compliance obligations. Specifically include items such as data backup, disaster recovery, and incident response. Don't just assume they're handling GDPR or HIPAA compliance; the contract needs to state
precisely how they're doing it. (And don't be shy about having your lawyer review it).
managed service new york managed service new york Make sure the service level agreement (SLA) is specific and measurable; vague promises aren't worth the paper they're written on. And don't forget to include clauses about audits and reporting!
Speaking of audits, you should be conducting them regularly. No, I don't mean micro-managing. managed it security services provider But you need to independently verify that your MSP is actually doing what they said they'd do.
How to Ensure Compliance with a Managed Services Provider in NYC - managed services new york city
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This could involve hiring a third-party auditor, or even just having your internal team conduct spot checks. Compliance isn't a one-time thing; it's an ongoing process.
And reporting?
How to Ensure Compliance with a Managed Services Provider in NYC - managed services new york city
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Oh, yeah.
How to Ensure Compliance with a Managed Services Provider in NYC - managed service new york
Make sure your MSP provides regular reports on their compliance activities.
managed services new york city These reports should be detailed and easy to understand. If they're just giving you a bunch of jargon and technical terms, push back. You need to know what they're doing, how they're doing it, and whether it's working.
Don't neglect your internal policies. Your MSP might be responsible for some aspects of compliance, but you're still responsible for others. Make sure your employees are trained on data security and privacy best practices. Have clear policies about acceptable use of technology and data access. (These things matter, trust me).
Finally, stay informed. Regulations change all the time, especially in a place like NYC. Make sure you're up-to-date on the latest compliance requirements, and make sure your MSP is too. Schedule periodic meetings with your MSP to discuss any changes in the regulatory landscape and how they're adapting.
Basically, think of it like this: working with an MSP doesn't absolve you of responsibility; it just shifts some of it. You still need to be vigilant, proactive, and informed.
How to Ensure Compliance with a Managed Services Provider in NYC - managed service new york
If you do that, you'll be well on your way to ensuring compliance and avoiding those nasty fines and headaches. Phew, good luck!