Okay, so, Train Team and crisis comms, right? managed service new york It sounds kinda official, doesnt it? But honestly, where do you even begin?!
Look, you cant just like, not have a plan. I mean, think about it. Something goes sideways – maybe a derailment, or a crazy storm messes with the signals – and suddenly everyones panicking! People need to know whats up, they need reassurances.
And thats where your crisis comms thingamajig comes into play. managed services new york city It aint just about having some fancy documents gathering dust on a shelf. No way! Its about being prepared to actually communicate. check Think about who needs to know what, and how fast. Passengers? Absolutely. Employees? Duh! The media? check You betcha.
You gotta figure out your key messages beforehand. What are the facts? managed it security services provider Are we working to fix things? What should people not do? Dont just wing it, cause thats a recipe for disaster.
And dont forget the practical stuff! Whos in charge of talking? managed it security services provider Do you have backup spokespeople? Do you have a system for getting info out quickly, like, social media, or text alerts, or whatever?! You'd be surprised by how many folks overlook the important things!
Honestly, it might seem like a massive headache to put together, but trust me, having a solid crisis comms plan is like, insurance for your reputation. When the unexpected happens (and it always does!), youll be glad you took the time to get it right!