How to Negotiate Managed Services Pricing in NYC

How to Negotiate Managed Services Pricing in NYC

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Okay, so youre looking at getting managed services in NYC, huh? And you wanna, like, not get totally ripped off on the pricing? Yeah, thats smart.

How to Negotiate Managed Services Pricing in NYC - managed services new york city

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Negotiating in this city, especially with tech stuff, it can feel like trying to understand a pigeons strategy in Times Square – chaotic and probably involves dodging something unpleasant.


First off, do your homework.

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Seriously. Dont just grab the first quote you see. Talk to at least three different providers. And dont be afraid to ask, "Hey, what exactly does this price include?" A lot of times, theyll throw out a number that sounds good, but then you find out it doesnt cover, like, crucial things like backups or security monitoring. Sneaky, right?


Understand what your business actually needs.

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Dont let them upsell you on stuff youll never use. If youre a small accounting firm with ten employees, you probably dont need the same level of sophistication as a hedge fund. Be honest about your current infrastructure, too. If its a mess of old equipment held together with duct tape and prayer, theyre gonna charge you more to manage it. Transparency helps, even if its embarrassing.


Then theres the whole "volume discount" thing.

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    If youre a growing company, ask if they offer discounts as you add more users or devices. Get it in writing, though! Dont just take their word for it. "Well see about that later" is code for "prepare to pay full price forever."


    And dont be afraid to haggle, even a little.

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    NYC is a city built on negotiating. Start by pointing out where their pricing is higher than their competitors (thats where the homework comes in handy!). Maybe they cant lower the overall price, but can they throw in extra service hours or waive setup fees? Little things can add up.


    One more thing: ask about their escalation process.

    How to Negotiate Managed Services Pricing in NYC - managed it security services provider

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    What happens if something breaks at 3 AM?

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      How quickly will they respond? Who do you call?

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      Knowing this upfront can save you a major headache (and potentially lost revenue) down the road.


      Finally, read the fine print! I know, its boring, but seriously, someone has to. Pay attention to the service level agreements (SLAs). What are their guaranteed uptime percentages?

      How to Negotiate Managed Services Pricing in NYC - managed services new york city

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      What are the penalties if they fail to meet those guarantees?


      Look, getting managed services in NYC is an investment.

      How to Negotiate Managed Services Pricing in NYC - managed services new york city

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      Take your time, do your research, and dont be afraid to be a little pushy. Youre paying for their expertise, so make sure they earn it. And good luck – youll probably need it!



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      How to Evaluate Managed Services Contracts in New York