Okay, so you're looking to, like, actually negotiate an IT service contract in New York City? (Good luck, seriously). managed services new york city It ain't easy, trust me. NYC is a whole different ballgame, business wise. Everyone's hustling, and IT guys? They know they're in demand.
First off, you gotta know what you really need. Don't just say "Uh, keep my computers running good?" That's not gonna cut it. Be specific . managed services new york city Think about the actual services.
Then, (and this is important) compare quotes. Get at least three, maybe even four IT companies to give you proposals. Don't just look at the bottom line price, though. Dig into the details! What's included? What's not included? How quick is their response time supposed to be? (A slow response time in NYC basically means your business is screwed) What are their escalation procedures? Do they have references from other companies your size in the city? Call those references! Seriously, do it.
The negotiation itself? managed it security services provider Okay, here's where it gets tricky. Don't be afraid to push back. Everything's negotiable, even if they act all high and mighty. managed it security services provider Ask about discounts for longer-term contracts. See if they can bundle services to save you money. Question anything that seems vague or overly expensive. And don't be afraid to walk away if you're not feeling it. check There's plenty of other fish in the sea, even in the concrete jungle that is New York.
And one last thing (I almost forgot!), make sure you understand the service level agreement (SLA).