How to Negotiate an IT Service Agreement in NYC

How to Negotiate an IT Service Agreement in NYC

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Alright, so youre looking to wrangle an IT service agreement in the concrete jungle, huh?

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NYC. How to Ensure Business Continuity with NYC IT Support . Place chews up and spits out contracts faster than a hot dog vendor on July 4th. It aint easy, but lemme tell ya, its doable. You just gotta know the game.


First off, and this is crucial, know your needs. Like, REALLY know them. Dont just say "we need IT support." What kinda support? managed services new york city Are we talking 24/7 gotta-fix-it-now emergency stuff, or more like, "hey, my printers jammed, can you help me next Tuesday?" The more specific you are, the less wiggle room they got to overcharge you later. managed service new york Think about response times, security protocols, data backup – all that jazz.


Then comes the fun part: shop around. Get quotes from, like, three or four different IT providers. Dont just go for the cheapest one, though. Cheap can be VERY expensive in the long run. Look at their reputation. Read reviews.

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Ask for references.

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Call those references! Find out what they REALLY think, not just what the IT company wants you to hear.


Okay, you got your contenders. Time for the negotiation. This is where you gotta put on your poker face. Dont be afraid to haggle! Everything is negotiable. Everything. managed service new york Maybe you can get a discount on the initial setup fee, or a lower monthly rate if you commit to a longer contract.


And speaking of the contract, READ IT. Every. managed it security services provider Single. managed it security services provider Word. I know, its boring. managed it security services provider But trust me, its less boring than getting screwed over because you didnt understand some clause about "unforeseen circumstances" that lets them charge you double for fixing a broken server. If you dont understand something, ask! managed it security services provider Better yet, get a lawyer to look it over. Yeah, itll cost you, but its an investment in avoiding a bigger headache later.


Dont be afraid to push back on stuff you dont like. Maybe theyre trying to sneak in a clause that limits their liability if they mess up your data. Nope. Not happening. Youre in NYC, you gotta be tough!


Finally, remember that a good IT service agreement isnt just about the price. Its about building a relationship. managed it security services provider You want a provider whos responsive, reliable, and actually cares about your business. check managed services new york city So, be professional, be respectful, but dont be a pushover. Get everything in writing, and make sure you both understand the terms. managed service new york And hey, good luck. Youll need it. This is New York, after all.

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