How to Negotiate a Managed Service Agreement in NY

check

How to Negotiate a Managed Service Agreement in NY

Okay, so youre thinking about getting a Managed Service Agreement (MSA) in New York, huh? Smart move! But, uh, negotiating that thing?

How to Negotiate a Managed Service Agreement in NY - managed services new york city

  • managed it security services provider
  • managed service new york
  • managed it security services provider
  • managed service new york
  • managed it security services provider
  • managed service new york
  • managed it security services provider
  • managed service new york
  • managed it security services provider
  • managed service new york
  • managed it security services provider
  • managed service new york
It can feel like trying to understand a squirrels plan for winter. Dont worry, Im gonna break it down for ya, like a pretzel at Yankee Stadium.


First things first, know yourself. (Sounds kinda deep, I know). What do you really need? Are you just trying to keep the lights on, or are you aiming for world domination (ahem, I mean, serious growth)? Knowing your business goals is key because thats what the MSA should support. Dont just grab the cheapest option; think long-term. Like, way longer than that free trial you forgot to cancel last month.


Then, scope out the vendors.

How to Negotiate a Managed Service Agreement in NY - managed service new york

    Talk to a bunch of them. Ask them about their experience, especially with businesses like yours. Dont be afraid to get specific! "Have you ever dealt with a server meltdown at 3 AM while Im trying to close a deal?"

    How to Negotiate a Managed Service Agreement in NY - managed service new york

      That kinda stuff. And get references! Talk to their other clients. See if theyre happy campers, or if theyre wishing theyd gone with carrier pigeons instead.


      Now, the nitty-gritty: the actual agreement. Read.

      How to Negotiate a Managed Service Agreement in NY - managed service new york

      • managed service new york
      • check
      • managed service new york
      • check
      • managed service new york
      • check
      • managed service new york
      • check
      • managed service new york
      • check
      • managed service new york
      • check
      • managed service new york
      • check
      • managed service new york
      Every.

      How to Negotiate a Managed Service Agreement in NY - managed service new york

      • check
      Single. Word. (Yes, even that tiny print that makes you squint).

      How to Negotiate a Managed Service Agreement in NY - managed service new york

      • managed services new york city
      • managed services new york city
      • managed services new york city
      • managed services new york city
      • managed services new york city
      • managed services new york city
      • managed services new york city
      • managed services new york city
      • managed services new york city
      • managed services new york city
      • managed services new york city
      • managed services new york city
      • managed services new york city
      • managed services new york city
      • managed services new york city
      Pay special attention to the Service Level Agreements (SLAs). These are the promises the vendor is making. How quickly will they respond to a problem? check What happens if they dont meet those promises? (There better be penalties!). Make sure the SLAs are realistic for your business and for the vendor. You dont want to set them up for failure, but you also dont want to let them get away with doing, like, the bare minimum.


      Also, figure out whats included in the price! What about after-hours support?

      How to Negotiate a Managed Service Agreement in NY - managed service new york

      • check
      • check
      • check
      • check
      • check
      • check
      • check
      What about upgrades?

      How to Negotiate a Managed Service Agreement in NY - managed service new york

      • managed services new york city
      • managed service new york
      • managed it security services provider
      • managed services new york city
      • managed service new york
      • managed it security services provider
      • managed services new york city
      • managed service new york
      What about new technologies? Dont assume anything is covered! (Trust me on this one). Get it in writing! And about the price, dont be afraid to negotiate! Everything is negotiable! Even if they say its not. managed it security services provider Start lower than youre willing to pay, and be prepared to walk away.


      Finally, think about the future. What happens if you want to cancel the agreement? What happens if the vendor goes out of business?

      How to Negotiate a Managed Service Agreement in NY - managed it security services provider

      • managed it security services provider
      • managed it security services provider
      • managed it security services provider
      • managed it security services provider
      • managed it security services provider
      • managed it security services provider
      (Okay, thats a bit morbid, but still). Get a good lawyer to look over the MSA before you sign anything. Seriously! Its worth the money.


      Negotiating an MSA is a marathon, not a sprint. managed it security services provider Take your time, do your research, and dont be afraid to ask questions. And remember, youre in control! Well, mostly. Good luck!

      How to Streamline Your IT Operations with Managed Services in NY