Okay, so youre trying to figure out managed service provider (MSP) pricing in the Big Apple, huh? Let me tell you, it aint always a walk in Central Park. Theres a bunch of different ways theyll try to charge ya, and understanding em is key to not getting ripped off – or at least, knowing why youre being ripped off (kidding...mostly).
First off, you gotta know the main types. The most common is probably per-user pricing. managed services new york city This is where you pay a flat fee for each employee who needs IT support. Sounds simple, right? Well, not always. Sometimes theyll only cover certain services under that per-user fee, and then BAM! Extra charges for things like server maintenance or specialized software support.
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Then you got per-device pricing. This is where you pay for each computer, server, printer, etc. that they manage. Its good if some of your employees dont use computers much, but can get pricey if everyones got multiple devices. Again, gotta drill down on what "managed" actually means. Are they just monitoring it? Are they actually fixing problems? Big difference.
Another common one is flat-fee pricing, sometimes called "all-inclusive." This is where you pay a fixed amount each month for a defined set of services. This can be great for budgeting, cause you know exactly what youre gonna spend. But, and this is a big but, make sure the services theyre offering actually match your needs. If youre paying for a bunch of stuff you dont use, youre just throwing money away.
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And then theres break-fix pricing. This aint really "managed" service at all, more like on-demand. You only pay when something breaks. Sounds cheap, but in the long run, it can be way more expensive than a managed solution cause youre basically just reacting to problems instead of preventing them. Plus, they have zero incentive to actually fix the underlying issues, cause then they wouldnt get paid!
Okay, so those are the main models. But heres where it gets really NYC. managed services new york city MSPs will often combine these, or add their own little twists.
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The key is to shop around. Get quotes from multiple MSPs, and dont be afraid to haggle.
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Finally, dont be afraid to walk away.
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How to Get 24/7 IT Support from a Managed Service Provider in NYC