How to Understand Managed Service Provider Pricing Models in NYC

How to Understand Managed Service Provider Pricing Models in NYC

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Okay, so youre trying to figure out managed service provider (MSP) pricing in the Big Apple, huh? Let me tell you, it aint always a walk in Central Park. Theres a bunch of different ways theyll try to charge ya, and understanding em is key to not getting ripped off – or at least, knowing why youre being ripped off (kidding...mostly).


First off, you gotta know the main types. The most common is probably per-user pricing. managed services new york city This is where you pay a flat fee for each employee who needs IT support. Sounds simple, right? Well, not always. Sometimes theyll only cover certain services under that per-user fee, and then BAM! Extra charges for things like server maintenance or specialized software support.

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Always, always, always read the fine print. Ask exactly whats included, and what isnt.


Then you got per-device pricing. This is where you pay for each computer, server, printer, etc. that they manage. Its good if some of your employees dont use computers much, but can get pricey if everyones got multiple devices. Again, gotta drill down on what "managed" actually means. Are they just monitoring it? Are they actually fixing problems? Big difference.


Another common one is flat-fee pricing, sometimes called "all-inclusive." This is where you pay a fixed amount each month for a defined set of services. This can be great for budgeting, cause you know exactly what youre gonna spend. But, and this is a big but, make sure the services theyre offering actually match your needs. If youre paying for a bunch of stuff you dont use, youre just throwing money away.

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managed it security services provider Its like buying a fancy suit youll never wear.


And then theres break-fix pricing. This aint really "managed" service at all, more like on-demand. You only pay when something breaks. Sounds cheap, but in the long run, it can be way more expensive than a managed solution cause youre basically just reacting to problems instead of preventing them. Plus, they have zero incentive to actually fix the underlying issues, cause then they wouldnt get paid!


Okay, so those are the main models. But heres where it gets really NYC. managed services new york city MSPs will often combine these, or add their own little twists.

How to Understand Managed Service Provider Pricing Models in NYC - managed service new york

    They might have a basic per-user fee, and then charge extra for after-hours support, or for dealing with specific types of issues.


    The key is to shop around. Get quotes from multiple MSPs, and dont be afraid to haggle.

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    Explain your needs clearly, and ask lots of questions. Like, a lot of questions. Dont just focus on the price, focus on the value theyre offering. Are they responsive? check Do they have experience with your industry? Do they seem like they actually know what theyre doing?


    Finally, dont be afraid to walk away.

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    There are tons of MSPs in NYC, and you can find one that fits your needs and your budget. Just do your homework, be persistent, and dont let them bamboozle ya with jargon. Good luck, youll need it.

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