Okay, so you wanna get a managed services contract, huh? Locally? Thats awesome! But hold on a sec, negotiating them things aint always a walk in the park. Its kinda like buying a used car, you gotta know what youre lookin for and be ready to haggle a little (or a lot!).
First off, do your homework! check Seriously. What kinda services do you even need? Dont just say "IT stuff." Get specific. check Is it helpdesk support? managed services new york city Server maintenance? Cybersecurity? The more you know, the better you can talk the talk. And, like, compare prices from different providers in your area. Dont just jump at the first offer you get, even if they seem super friendly!
Then, when youre actually sitting down (or Zooming, whatever) to negotiate, remember everything is negotiable. The price? Absolutely. The scope of services? You betcha. The service level agreements (SLAs)? Yep, those too! Dont be afraid to push back if something doesnt sit right with you. For example, if their uptime guarantee is only 99%, ask if they can bump it up to 99.9%. Every little bit helps, ya know?
And read the fine print! I cant stress this enough.
Dont be afraid to ask questions! managed services new york city If you dont understand something, ask them to explain it in plain English (not lawyer speak!).