How to Prepare for a Managed Services Audit
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Alright, so you gotta get ready for a managed services audit, huh? Dont panic! Its not the end of the world, even though it might feel like it sometimes. managed services new york city Think of it more like a pop quiz you knew was coming, but maybe didnt study for as much as you shouldve.
First off, understand what they're gonna be lookin for. Usually, its about security, compliance, and how well youre actually deliverin on what you promised your clients.
How to Prepare for a Managed Services Audit - managed service new york
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- managed it security services provider
- managed services new york city
- managed it security services provider
- managed services new york city
- managed it security services provider
Read through your contracts!
check Like, really read em.
How to Prepare for a Managed Services Audit - managed service new york
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What service level agreements (SLAs) did you commit to? Are you meetin em? This is super important, trust me.
Then, get your documentation in order. check I know, I know, nobody likes documentation.
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But its your best friend in an audit. We talking about policies, procedures, incident reports, change management logs...
How to Prepare for a Managed Services Audit - managed it security services provider
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the whole shebang. Make sure its all up to date and easy to find. Dont make the auditor hunt for stuff, it just makes em grumpy.
Next, talk to your team. Make sure everyones on the same page. Practice answering questions they might ask. managed services new york city You dont want anyone gettin caught off guard and sayin something they shouldnt. Honesty is good, but so is being prepared!
And listen, if you know there are areas where youre not quite up to snuff, dont try to hide it.
How to Prepare for a Managed Services Audit - managed it security services provider
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Be upfront about it. Have a plan in place to fix those problems. Auditors appreciate honesty and a proactive approach way more than a cover-up.
Finally, during the audit itself, be professional and courteous. Answer questions clearly and concisely. managed service new york Don't ramble! check And dont be afraid to ask for clarification if you dont understand something.
It can be a stressful time, preparing for and going thru an audit, but remember, its a chance to show off all the good work you do and to identify areas for improvement. Good luck!
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