Okay, so you're wondering about how fast IT support folks in New York City get back to you, huh? What is cloud computing for businesses in New York, NY? . That's a totally valid question. Figuring out the average response time is, well, it's trickier than it sounds, (ya know?).
Think about it. New York is HUGE. check You got tiny startups crammed into co-working spaces in Brooklyn, Fortune 500 companies towering over Manhattan, and everything in between. managed it security services provider Each of them is gonna have wildly different IT setups and support systems. A small company might have one poor, overworked guy doing everything (bless him!), while a big corporation probably has a whole team with dedicated tiers of support.
Then you gotta consider what you're asking for. Is it a simple password reset (the classic!), or is the entire server network down? Password resets, those should be quick, like, hopefully within minutes. Whole system meltdowns, uh, that's gonna take longer, maybe hours, maybe even longer depending how bad the situation is.
Plus, response time ain't just about how fast they reply. It's also about how fast they actually fix the problem! Getting a "We received your request" email immediately is nice, but if it takes three days to actually get your computer working again, that initial quick response doesn't mean much, does it?
So, to give you a real average? Impossible, pretty much. But generally? managed service new york I'd guess (and this is just a guess, mind you) that for a typical business in NYC, you'd expect something like this:
The best bet? Ask the specific IT support provider you're considering what their Service Level Agreement (SLA) looks like. That'll give you a much more accurate representation of what to expect than any general "average" I could pull out of thin air. Hope this helps, (even tho it's not a perfect answer!).