Okay, so you wanna get your city staff up to speed on managed service technologies, huh? Its not always a walk in the park, let me tell ya.
How to Train City Staff on Managed Service Technologies - check
First off, remember these arent all tech wizards. Some of em probably still think the cloud is, like, actual clouds. managed services new york city So, start simple. Real simple. Dont throw around jargon like "API integration" or "containerization" right off the bat. Instead, focus on what the actual benefits are for them. managed service new york Will it make their jobs easier? Will it save the city money (and maybe stave off some budget cuts?!)? Will it improve citizen services? Those are the hooks thatll get em interested.
Next, training needs to be varied. No one learns the same way. Some people love a good ol PowerPoint presentation (though, honestly, who really does?), others need hands-on practice. Consider setting up (like) sandbox environments where they can play around with the tech without breaking anything important. Maybe even have different learning tracks based on their roles. managed it security services provider The water department clerk doesnt need to know the same stuff as the IT guy. Duh!
Also, dont forget the importance of ongoing support! managed service new york A one-off training session isnt enough.
How to Train City Staff on Managed Service Technologies - managed it security services provider
And lastly, and this is a biggie, get feedback! managed services new york city Ask your staff whats working, whats not, and what they need more help with. managed it security services provider Training is a process, not a destination. Its gotta evolve based on their needs, or its just gonna be a waste of time and money. Plus, if they feel heard, theyre more likely to actually use the technologies youre training them on. Which, at the end of the day, is the whole point, innit?!
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