Okay, so, what is remote IT support, right?
What is Remote IT Support? What is On-site IT Support? . - managed it security services provider
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What is Remote IT Support? - managed service new york
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Think of it this way: your computers acting up (again!), or the printers decided to hate you (they always do), or maybe you just cant figure out how to connect to the Wi-Fi (the bane of everyones existence). Instead of waiting for someone to physically come to your desk – which, lets be honest, can take ages – you can call or email or chat with a remote IT support person.
They can then, through the magic of the internet (seriously, its practically magic), access your computer from wherever they are. managed service new york It could be down the street, across the country, or maybe even in another country entirely! They can see what you see, troubleshoot the problem, and hopefully, fix it without you having to do much more than watch (or grab a coffee while they work their wizardry).
Common things they help with?
What is Remote IT Support? - managed it security services provider
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Now, its not perfect.
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What is Remote IT Support? - managed service new york
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